Highline Cabinetry Inc. (“Highline Cabinetry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit https://highlinecabinetry.com/, contact our team, request a consultation or estimate, or use our services through the website.

Our services include custom kitchen cabinetry, kitchen remodeling, cabinet installation, home remodeling, and design and rendering services.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data collection or processing activities, we will obtain that consent separately.

1. What Information Do We Collect?

We collect information that you voluntarily provide when interacting with our website, as well as certain information collected automatically when you browse our pages.

Personal Information You Provide to Us

When you submit a contact form, request an estimate, or schedule a consultation, we may collect the following information:

Contact details: Your full name, email address, and phone number.
Location information: Your address, ZIP code, or project location.
Project details: Your area of interest, remodeling requirements, cabinetry preferences, and other information you provide about your project.
Uploaded files: Inspiration images, photographs, floor plans, or other project-related documents you choose to attach to a form.
Communication details: Information you provide when contacting us by email, telephone, or other communication channels.

We use this information to understand your requirements and respond to your inquiries about our cabinetry and remodeling services.

You should avoid including sensitive personal information in project descriptions or uploaded files unless it is necessary for your inquiry.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically. This information may include:

IP address
Browser type and version
Device type and operating system
Pages visited and links clicked
Date and time of website visits
Referring website or webpage
Time spent on different website pages
General website interaction and browsing activity

This information helps us understand how visitors use our website, identify technical issues, maintain website security, and improve the browsing experience.

Information Received From Third Parties

We may receive limited information from third-party platforms or service providers when you interact with features connected to our website.

For example, third-party platforms may provide information related to website analytics, customer inquiries, or interactions with embedded content.

The information received depends on the services being used and their respective privacy practices.

2. How Do We Use Your Information?

We use the information we collect for legitimate business purposes, including:

Responding to inquiries: To answer questions about our custom cabinetry, kitchen remodeling, and other services.
Providing estimates: To review project requirements and prepare estimates or proposals.
Scheduling consultations: To arrange appointments and coordinate discussions about your remodeling plans.
Understanding project requirements: To review uploaded photographs, inspiration images, floor plans, and other project details.
Improving our services: To understand customer needs and improve our design, installation, and remodeling services.
Managing communications: To contact you regarding your inquiry, consultation, estimate, or ongoing project.
Improving website performance: To analyze website traffic, visitor behavior, and user experience.
Maintaining security: To detect suspicious activity, prevent unauthorized access, and protect our website.
Meeting legal obligations: To comply with applicable laws, regulations, and lawful requests from authorities.

We may also use your contact information to send promotional updates about our services, offers, or company news where permitted by law and consistent with your communication preferences.

You can opt out of marketing communications at any time.

3. Will Your Information Be Shared With Anyone?

We respect your privacy and do not disclose your personal information except when necessary for legitimate business purposes, with your consent, or as permitted or required by law.

We may share information in the following circumstances:

Service Providers and Business Partners

We may share relevant information with trusted third-party service providers who help us operate our website and business.

These providers may assist with:

Website hosting and maintenance
Website analytics and performance monitoring
Email and communication services
Website security and technical support
Marketing and advertising services, where applicable
Customer inquiry management

These providers may access personal information only to the extent necessary to perform services on our behalf and are expected to protect it appropriately.

Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or another valid legal process.

We may also disclose information when reasonably necessary to protect our rights, property, business operations, or the safety of others.

Business Transfers

If Highline Cabinetry undergoes a merger, acquisition, restructuring, or sale of some or all of its business assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.

With Your Consent

We may share your personal information for other purposes when you have given us permission to do so.

4. Do We Use Cookies and Other Tracking Technologies?

Our website may use cookies and similar tracking technologies to improve website functionality and understand visitor activity.

Cookies are small text files stored on your device when you visit a website. They help websites recognize returning visitors and remember certain browsing preferences.

We may use the following categories of cookies:

Essential Cookies

These cookies help our website function properly and support basic features, security, and navigation.

Analytics Cookies

These cookies help us understand how visitors interact with our website, including which pages receive traffic and how visitors navigate between pages.

Advertising and Marketing Cookies

Where implemented, these cookies may help measure advertising performance and deliver relevant promotional content based on browsing activity.

You can manage or disable cookies through your browser settings. You may also be able to manage certain cookie preferences through a cookie consent tool if one is available on our website.

Please note that disabling certain cookies may affect website functionality.

5. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, mapping services, or other third-party resources.

When you follow an external link, you leave our website and become subject to the privacy practices and policies of that third-party website.

Highline Cabinetry does not control how external websites collect, use, or protect your information. We encourage you to review their privacy policies before sharing personal information with them.

Third-party services integrated into our website may also collect certain technical or usage information according to their own privacy policies.

6. How Long Do We Keep Your Information?

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The retention period may depend on:

The nature of your inquiry or project.
Whether you have requested an estimate or consultation.
Whether we have an ongoing business relationship with you.
Applicable legal, tax, accounting, or recordkeeping requirements.
The need to resolve disputes or enforce agreements.

When your information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. How Do We Protect Your Information?

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect.

These measures are intended to help prevent unauthorized access, misuse, loss, alteration, or disclosure of your information.

However, no method of transmitting information over the internet or storing electronic data is completely secure. Although we work to protect your information, we cannot guarantee absolute security.

You are responsible for ensuring that any information you submit through our website is shared through a secure internet connection.

8. Do We Collect Information From Children?

Our website and services are intended for adults seeking cabinetry, design, or remodeling services.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If we become aware that we have collected personal information from a child under 13 without the required parental consent, we will take reasonable steps to delete that information as required by applicable law.

If you believe a child has submitted personal information to us, please contact us using the details provided below.

9. What Are Your Privacy Rights?

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access: Request information about the personal data we collect and how we use it.
Right to Correction: Request corrections to inaccurate or incomplete personal information.
Right to Deletion: Request that we delete personal information, subject to applicable legal exceptions.
Right to Data Portability: Request a copy of your personal information in a commonly used format, where applicable.
Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent.
Right to Opt Out: Opt out of certain marketing communications or other processing activities where applicable.
Right to Non-Discrimination: Exercise your privacy rights without unlawful discrimination.

To exercise an applicable privacy right, contact us using the information provided in the Contact Us section.

We may need to verify your identity before processing certain requests. We will respond within the timeframe required by applicable law.

10. Marketing Communications and Opting Out

We may use your contact information to communicate with you about our services, project updates, promotional offers, and other relevant business information where permitted by law.

If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions included in the email.

You may also contact us directly to request that we stop sending marketing communications.

Please note that opting out of promotional communications will not prevent us from sending necessary non-marketing messages, such as responses to your inquiries, consultation confirmations, or important project-related updates.

11. Do Not Track Signals

Some internet browsers offer a Do Not Track (DNT) feature that allows users to indicate their preference regarding online tracking.

There is currently no universally accepted standard for how websites should respond to these signals.

Our website may not respond to all DNT signals. Where required by applicable law, we will recognize and process supported browser-based privacy preference signals, such as Global Privacy Control (GPC).

12. Additional Privacy Rights for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), subject to the law’s applicability and exceptions.

These rights may include:

The right to know what categories of personal information we collect, use, disclose, or share.
The right to request access to specific pieces of personal information.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to applicable exceptions.
The right to opt out of the sale or sharing of personal information, where applicable.
The right to limit certain uses and disclosures of sensitive personal information, where applicable.
The right not to receive discriminatory treatment for exercising privacy rights.

Highline Cabinetry will not discriminate against individuals for exercising privacy rights provided under applicable law.

To submit a privacy request, contact us using the details in the Contact Us section.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, data collection methods, or applicable legal requirements.

Whenever we make changes, we will update the “Last Updated” date at the beginning of this page.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.

Where required by law, we will provide notice or obtain additional consent before implementing material changes to our information practices.

14. Contact Us

If you have questions about this Privacy Policy, want to understand how your personal information is handled, or wish to submit a request concerning your data, you can contact Highline Cabinetry using the details below.

Highline Cabinetry Inc.

124-11 Metropolitan Ave
Kew Gardens, NY 11415
United States

Phone: (917) 300-2770

Additional Phone: (917) 596-4018

Email: info@highlinecabinetry.com

Website: https://highlinecabinetry.com/

We will review and respond to privacy-related inquiries in accordance with applicable laws and regulations.